JESS MOVEContact
Talk to us
Tell us who you are moving for.
One person, a household, a workforce, a class or a care setting — the answer changes which mode, which delivery tier and which safeguarding posture you start on.
Direct routes
Pilots & partnerships
Employers, schools, care groups, councils and integrated care boards.
partners@jessmove.comAPI & integrations
Keys, the OpenAPI document, agent contract cards, webhooks.
developers@jessmove.comPrivacy & data requests
Access, export, correction, deletion and objection under UK GDPR.
privacy@jessmove.comSpecialist routes
Some things should not go through a general inbox.
Safeguarding
Concerns about a child or an at-risk adult using the platform. Monitored daily.
safeguarding@jessmove.comAccessibility
Something we have made harder than it needs to be. We treat these as defects.
access@jessmove.comClinical safety
Reports of unsafe content, or questions for the Clinical Safety Officer.
clinical@jessmove.comBefore you write
Two things we cannot do.
We are not an emergency service.
JESS MOVE never contacts emergency services and cannot respond to an urgent medical situation. If someone is in danger, call 999. For urgent health advice in the UK, call 111.
We cannot give clinical advice.
We cannot tell you whether an activity is safe for a specific condition, review a diagnosis, or advise on medication. Those questions belong with a clinician who can examine the person asking.
Or skip the form.
Most questions are answered faster by using it. An account is free, takes about two minutes, and nothing is charged until you choose a plan.
Free to create. 150 AI credits a month for 2 months, then AI features need a plan — everything that is not AI carries on either way. Premium is £5.99 a month and cancels in one click. Under 18 a guardian confirms before the account opens.